Case Studies
One owner question. One clear answer.
Each story starts with a question a service business owner asked us, and ends with the answer and what it was worth.
Each case study is a Novare engagement. Client names are withheld to keep every company anonymous.
- 01 · Buy or lease the trucks ≈$390Ksaved over five years A residential HVAC and plumbing company Should we buy or lease the next 20 trucks? Buy 14 for the branches that will keep them five years. Lease 6 for the new branch. Read the story →
- 02 · Which jobs make money $180Ka year found A plumbing and drain service company Which jobs actually make money? Almost all of them, except small service calls in one branch. Those lost about $15 every time. Read the story →
- 03 · The Monday cockpit $240Ka year of labor kept to plan A lawn and landscape company Are we on plan this week, and if not, where? Two branches were running labor about three points over plan. The cockpit showed it in week 2, not at month-end. Read the story →
- 04 · Underwater contracts $310Ka year back in margin A commercial cleaning and facility services company Which contracts are losing us money? 14 of 160. Most were priced before a wage increase and never updated. Read the story →
- 05 · From spreadsheets to a tool 98 hrsof manual reporting saved a month An electrical and generator service company Why don’t our numbers match until the 20th? 4 systems, copied and checked by hand. We replaced the spreadsheets with a tool built in 6 weeks. Read the story →
- 06 · One source of truth, plus an AI analyst $470 → $400cost to win a customer A multi-branch residential pest control company Which of our marketing actually brings in customers? The owner asked the AI analyst and had the answer in seconds: search ads and reviews, not paid social. Read the story →
Have a question like these?
Most engagements start with one decision the numbers can’t answer yet.